"Drawing on his unparalleled experiences from the worlds of sports, law, business and politics, author Shapiro takes you through the steps of his systematic approach: The Three Ps, Prepare-Probe-Propose. This updated edition contains new material including an expanded view of its applicability to a broad array of business and life challenges, a new streamlined version of the Preparation Checklist, a more precise understanding of the concept of WIN-win, and an epilogue highlighting negotiation lessons from the life of Nelson Mandela."--